Cadence User Guide
Cadence HPBX User Guide Release: January 1, 2021     USING ONLINE PORTAL Initial User Login New Users will be given a temporary password for initia...
Tue, 19 Jan, 2021 at 1:32 PM
Using Voicemail
Receiving Voicemail Messages   Each user is given a voicemail box, allowing callers to leave a voice message if the user is unavailable (or if configured ...
Tue, 19 Jan, 2021 at 1:36 PM
Cadence Quick Start Guide [Video]
How to get started with your Cadence Hosted PBX Account. In this video we go through the basics of getting your account setup and getting ready to configure...
Tue, 3 May, 2022 at 9:32 AM
Cadence Setting up your PBX [Video]
In this video, we go through the steps to create a call flow for your business, and then we use the Cadence building blocks to create the menus, extensions,...
Tue, 3 May, 2022 at 9:34 AM
Configuring Holiday Schedules in Cadence [Video]
Holidays happen throughout the year and often result in businesses being closed on otherwise normal business days. In this video, we show you how to setup h...
Tue, 3 May, 2022 at 9:36 AM
Cadence Extensions, Devices, and Voicemail [Video]
A typical Cadence "user" will have three things, an extension, a device, and a voicemail box. This video will show you how to set all of these up....
Tue, 3 May, 2022 at 9:38 AM
Cadence Menus and Schedules [Video]
Menus, or IVRs, can direct callers to different destinations, including ring groups, extensions, other menus, and more. Schedules are used to change the cal...
Tue, 3 May, 2022 at 9:41 AM
Cadence Managing Voicemail [Video]
In this video we take a deeper dive into voicemail and see how to set it up, and different ways to change the voicemail greeting.
Tue, 3 May, 2022 at 10:50 AM
Cadence Ring Groups [Video]
Ring groups allow for a group of phones to all ring at the same time and the first person to pick up, receives the call. This is often used for customer ser...
Tue, 3 May, 2022 at 10:53 AM
Cadence Forwards [Video]
A Forward allows a call to be forwarded to another number such as a cell phone or outside service.
Tue, 3 May, 2022 at 10:55 AM