Leap Contact Information
2150 West 29th Avenue, Denver, CO 80211
1-833-LEAP-TEL (1-833-532-7835) / +1-720-527-5000
Sales
1-833-LEAP-TEL (1-833-532-7835) / +1-720-527-5000, option 1
Account Management
Including account changes, billing questions, portal assistance, number administration and LNP
1-833-LEAP-TEL (1-833-532-7835) / +1-720-527-5000, option 2
Leap Customer Portal: https://uc.leap.tel/
Technical Support Center
Submit requests to support@leap.tel or use our ticket portal https://help.leap.tel/support/login
1-833-LEAP-TEL (1-833-532-7835) / +1-720-527-5000, option 3
Live Customer Support: 8 AM – 5 PM Mountain, Monday-Friday
For urgent after hours technical support, we encourage you to email your issue with the subject as ‘URGENT’ or contact us by phone. This includes exigent circumstances.
2nd Level
Heidi Guetlein, Director of Technical Operations
Office/Cell: (720) 708-1050
3rd Level
Melinda Ferguson, COO
Office/Cell: (720) 708-1858
Subpoena support is available for Certified Law Enforcement Agencies by contacting legal@leap.tel.
Leap contact information is also available at https://www.leap.tel/contactus