Leap Contact Information

2150 West 29th Avenue, Denver, CO 80211

1-833-LEAP-TEL (1-833-532-7835) / +1-720-527-5000



1-833-LEAP-TEL (1-833-532-7835) / +1-720-527-5000, option 1


Account Management

Including account changes, billing questions, portal assistance, number administration and LNP

1-833-LEAP-TEL (1-833-532-7835) / +1-720-527-5000, option 2


Leap Customer Portal: https://uc.leap.tel/

Technical Support Center

Submit requests to support@leap.tel or use our ticket portal https://help.leap.tel/support/login

1-833-LEAP-TEL (1-833-532-7835) / +1-720-527-5000, option 3

Live Customer Support: 8 AM – 5 PM Mountain, Monday-Friday

For urgent after hours technical support, we encourage you to email your issue with the subject as ‘URGENT’ or contact us by phone. This includes exigent circumstances.

2nd Level

Heidi Guetlein, Director of Technical Operations


Office/Cell: (720) 708-1050

3rd Level

Melinda Ferguson, COO


Office/Cell: (720) 708-1858

Subpoena support is available for Certified Law Enforcement Agencies by contacting legal@leap.tel.


Leap contact information is also available at https://www.leap.tel/contactus