Reports

Calls
In this chapter, we will describe how you can create reports based on call history within the Reports module. Calls Overview Within the Reports module, se...
Mon, 31 Aug, 2020 at 1:23 PM
E-mails
In this chapter, we will describe how you can create reports based on e-mail history within the Reports module. E-mail Overview Within the Reports module,...
Thu, 3 Sep, 2020 at 11:38 AM
Chats
Here, we will describe how you can create reports based on chat history within the Reports module. Chats overview Within the Reports module, select the Ch...
Thu, 3 Sep, 2020 at 12:05 PM
Events
This section looks at the possibilities of detailed reporting base on activities that have been executed by Agents. Events overview Within the Reports mod...
Thu, 3 Sep, 2020 at 12:17 PM
GWI Reports
In this chapter, you will see how to make reports based on handled GWIs within the Reports module. GWI overview Within the Reports module, select the GWI ...
Thu, 3 Sep, 2020 at 12:17 PM